Prerequisites
- A Proton Mail Plus, Proton Unlimited, or other paid Proton Mail plan.
- A Mermail mailbox address.
- Access to Proton Mail account settings.
Create a forwarding rule
1
Open Proton settings
Sign in to Proton Mail and select Settings → All settings.
2
Start a forwarding rule
Select Forward and auto-reply, then click Add forwarding rule.
3
Choose the addresses
Select the Proton address to forward from and enter the Mermail mailbox address in Forward to.
4
Add privacy conditions
Click Add condition and define the sender, subject, attachment, or other criteria that identify messages safe for Mermail AI.
5
Send confirmation
Save the conditions, click Send confirmation email, then approve the request from the message delivered to Mermail.
6
Confirm activation
Return to Proton Mail and verify that the forwarding rule is active.
Forwarding limitations
- Proton does not re-forward messages that were already forwarded into Proton Mail.
- The destination must accept the confirmation request before forwarding starts.
- Conditional forwarding and account-wide forwarding both require a paid Proton Mail plan.
Test the setup
Send one new message that matches the conditions and one that does not. Confirm that only the matching message appears in Mermail.Stop forwarding
Open Settings → All settings → Forward and auto-reply. Use the rule’s action menu to pause, edit, or delete it.Human takeover
If you reply to a forwarded thread directly in Proton Mail, Mermail treats the entire thread as human-managed and permanently stops AI processing for it.Troubleshooting
For current provider instructions and encryption details, see How to use email forwarding.