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Proton Mail supports forwarding on paid Proton Mail plans. You can add conditions so only selected messages reach Mermail.

Prerequisites

  • A Proton Mail Plus, Proton Unlimited, or other paid Proton Mail plan.
  • A Mermail mailbox address.
  • Access to Proton Mail account settings.

Create a forwarding rule

1

Open Proton settings

Sign in to Proton Mail and select SettingsAll settings.
2

Start a forwarding rule

Select Forward and auto-reply, then click Add forwarding rule.
3

Choose the addresses

Select the Proton address to forward from and enter the Mermail mailbox address in Forward to.
4

Add privacy conditions

Click Add condition and define the sender, subject, attachment, or other criteria that identify messages safe for Mermail AI.
5

Send confirmation

Save the conditions, click Send confirmation email, then approve the request from the message delivered to Mermail.
6

Confirm activation

Return to Proton Mail and verify that the forwarding rule is active.
Forwarding to a non-Proton address disables end-to-end encryption for mail to and from the Proton address being forwarded. Proton states that this does not affect your other Proton addresses. Consider using a dedicated Proton address for the Mermail workflow.

Forwarding limitations

  • Proton does not re-forward messages that were already forwarded into Proton Mail.
  • The destination must accept the confirmation request before forwarding starts.
  • Conditional forwarding and account-wide forwarding both require a paid Proton Mail plan.

Test the setup

Send one new message that matches the conditions and one that does not. Confirm that only the matching message appears in Mermail.

Stop forwarding

Open SettingsAll settingsForward and auto-reply. Use the rule’s action menu to pause, edit, or delete it.

Human takeover

If you reply to a forwarded thread directly in Proton Mail, Mermail treats the entire thread as human-managed and permanently stops AI processing for it.

Troubleshooting

For current provider instructions and encryption details, see How to use email forwarding.