Prerequisites
- Access to the Mermail console.
- A workspace where you can create mailboxes.
- Harbor storage configured for the workspace if you want to keep full message bodies and attachments.
Hosted mailbox names use the
mermail.app domain. Usernames must be 5 to 30 characters and can contain letters, numbers, dots, underscores, and hyphens.Create your first mailbox
1
Open the console
Go to console.mermail.app and sign in.
2
Choose a workspace
Select the workspace that should own the mailbox. Mailboxes, members, billing, storage settings, and custom domains are scoped to the workspace.
3
Create a hosted mailbox
Click New mailbox, choose a hosted address, and create the mailbox.
4
Send a test email
Send an email from another account to the new address. The message should appear in the mailbox after Cloudflare Email Routing forwards it to Mermail.
5
Ask the mailbox agent
Open the agent panel and ask a question such as:
You have a mailbox when the inbox shows the address, folders, and received messages.
Next steps
Forward existing email
Use Mermail alongside your existing provider and choose which messages the AI can process.
Add a custom domain
Use a verified subdomain when you want mailboxes on your own domain.