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Contact the Mermail team when you need help with your account, workspace, or mailboxes. You can also join the community to ask questions and share feedback.

Email support

Email [email protected] for product, account, billing, or security questions.

Join Discord

Ask questions, talk with other Mermail users, and share product feedback in the Mermail Discord community.

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Before you contact support

Include the following details when they apply:
  • Your workspace name.
  • The affected mailbox address.
  • What you expected to happen.
  • What happened instead.
  • Any error message you received.
Do not send passwords, access tokens, API keys, private email content, or other secrets through email or Discord.