> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mermail.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Contact the Mermail team by email or get help from the community on Discord.

Contact the Mermail team when you need help with your account, workspace, or
mailboxes. You can also join the community to ask questions and share feedback.

<Columns cols={2}>
  <Card title="Email support" icon="envelope" href="mailto:contact@mermail.app">
    Email `contact@mermail.app` for product, account, billing, or security
    questions.
  </Card>

  <Card title="Join Discord" icon="discord" href="https://discord.gg/Mkw5Kmpt">
    Ask questions, talk with other Mermail users, and share product feedback in
    the Mermail Discord community.
  </Card>
</Columns>

## Before you contact support

Include the following details when they apply:

* Your workspace name.
* The affected mailbox address.
* What you expected to happen.
* What happened instead.
* Any error message you received.

<Warning>
  Do not send passwords, access tokens, API keys, private email content, or other
  secrets through email or Discord.
</Warning>